Shipping Policy

At AdhiMeds, we are committed to delivering your medicines and health products in a safe, timely, and efficient manner. This Shipping Policy outlines our delivery options and timelines for orders placed through our platform.

Delivery Options & Timelines

We offer two modes of delivery based on your location and the availability of our delivery services:

• Direct Delivery by Our Team
  Minimum Delivery Time: 12 hours
  Maximum Delivery Time: 24 hours
  This option is available in selected locations where our in-house delivery team operates. Orders are processed promptly and delivered directly from our partner medical shops to your doorstep.
• Courier Delivery
  Minimum Delivery Time: 48 business hours
  Maximum Delivery Time: 96 business hours
  For locations not covered by our direct delivery team, we dispatch your orders through reputed courier partners. Delivery time may vary depending on the destination and courier availability.

Order Processing

• Orders are processed during business hours: 9:00 AM to 10:00 PM, Monday to Sunday.
• Orders placed outside of business hours will be processed on the next working day.

Shipping Charges

Shipping charges (if applicable) will be clearly informed before you confirm your order.

Order Tracking

• You will receive order status updates via SMS, email, or in-app notifications.
• Tracking details (where applicable) will be provided once your order is dispatched.

Delayed Deliveries